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Airline and airport staff is also limited in the assistance they are able to provide with regard to administering medical treatments and operating medical equipment.You may therefore need to travel with a companion if you require assistance that cannot be provided by airport or airline staff.If you require assistance at the airport due to disability or medical condition we are happy to arrange this on your behalf.
Please ensure you notify our team at least 48 hours prior to your travel.If you want a different seat to the one we have allocated, but you do not need it because of your disability, you will be asked to pay for it on the same basis as other passengers using our allocated seating system.The minimum seat dimensions on board Flybe aircraft are as follows: If you cannot fit into a seat of this size you may need to buy a second seat. If you have limited mobility for any reason you will be unable to sit in the emergency exit rows.Flybe does not provide any additional support systems; however customers can bring and use the following: If you need to use the toilet, our cabin crew (providing they feel capable of doing so) will be able to assist you to get to/from the toilet door but they cannot give you any assistance using the toilet.An on board wheelchair (which will take up to 220lb) can be requested by emailing no less than 48hrs in advance of travel to help customers in getting to and from the toilet compartment.
You must be able to transfer yourself from/to the seat to the wheelchair, as the crew won't be able to assist you in the toilet.